Q: Can you hang my LCD TV or Plasma television above the fireplace?
A: Yes we can. Contact us for more information.
Q: Is it safe for you to install a flat screen television above my fireplace?
A: Yes. We so not install a flat screens unless they are in a safe location.
Q: Where do you provide professional installation service for flat screen and plasma televisions?
A. Our hd installers cover the entire United States.
Q: Do you provide commercial installation services?
A: Yes. We also provide flat screeninstallations for commercial, business, and government locations.
Q: How long does it take to complete the installation?
A: Most packages take 3-4 hours. TV installation for very large LCD or Plasma screens can take longer due to the size and the additional installation requirements for the wall mount.
Q: How soon will someone come out to perform my installation?
A: Within 24 hours after you schedule your installation.
Q: Can the installers set up my DVD player, VCR, and other components?
A: Every service package we provide includes setting up all the video components, but audio
components vary. Please Contact us for more information..
Q: Do prices increase if I have a larger screen TV?
A: In most cases, no. In some areas, an additional fee is required for LCD or Plasma televisions larger than 50". Most of our competitors charge an additional fee for televisions that are larger than 40". Call 877-674-9589 to get our prices for Plasma television, Home theater, and LCD TV installations.
Q: Are the cables needed for the installation included?
A: No, and neither is the television. Any required wall mounts or anything else not specifically listed on your invoice is not included.
Q: Is moving the power outlet included?
A: No. Unless otherwise stated on your invoice, the cost of moving or installing your outlet is not included.
Q: Could I be charged more than what I agree to?
A: No. In most instances you will not have to pay anything in addition to what you pay for the package. On extremely rare occasions, customers have special requirements that are not identified in the original scope of work. On those rare occasions, the customer will be notified and must approve any additional work that will be required and any associated fees prior to the additional work being completed.
Q: Do you charge extra for commercial, business, or government LCD TV or Plasma TV installations?
A: No. We do not charge extra for LCD TV or Plasma television installation just because the location is a commercial, business, or government building. You will only be charged additional fees for the LCD TV or Plasma television installation services that are outside the original scope of work. Because commercial builders are not required to build to the same standards as home builders, they occasionally cut corners. When commercial builders cut corners, it can require additional work outside the original scope of work to complete the installation of your Plasma or LCD TV. On these rare occasions, the installer will notify the customer of any additional cost and get the customer's approval prior to completing and installing the Plasma or LCD Television.
Q: Does the installation include the price of the Wall Mounts?
A: No. All equipment must be purchased separately. If you need assistance finding the
equipment you need, please call our installation consultants and we will be glad to help.
Q: What if I need something done that is not in your installation service package?
A: Call our installation consultants and we will develop a customized quote to meet your needs.
Q: If I cancel my service, will there be a cancellation fee?
A: If your installation required a site survey fee the fee will not be refunded. Any equipment ordered will require a 20% restocking fee.
Q: What if the question I'm looking for is not on this page?
A: Contact us and one of our professionals will speak with you right away..